Buyers reach a dealership from carsales, Gumtree, Facebook, the website and by text, at all hours. The Retail Engine answers every one within seconds from the cars you have. It books the ones that are ready straight into your calendar, keeps working the ones that go quiet and the customers you already have, and runs the sale from the contract to the handover.
What it does
Retail · 1.0
Answers every lead
A buyer asks about a listed car at 9:40pm and the AI answers within the minute, from the stock you actually have.
Within seconds, at any hourBy SMS or email, from your live stock. It never denies a car that is on the yard and never quotes beyond your listed figure.
Qualifies in the conversation, and says it is an AITimeframe, payment, trade-in and budget come out of the thread, not a form. Every message carries the disclosure and the STOP line.
Handed over with a written briefA question it should not answer, a buyer who wants a person, or a deal that is ready lands with your team, the whole thread attached.
Illustrative · the demo yard’s figures
Books it straight into the calendar
The buyer says Thursday after five and the AI books them against a named salesperson, confirms by SMS and reminds them on the morning.
Inside the threadNo form, no link: the time is agreed in the conversation and lands in the diary against a named person.
Confirmed and remindedThe confirmation goes the moment it is booked, the reminder on the morning, and a reschedule is handled in the same thread.
A no-show is offered another timeThe same day, in the same thread. Nobody on your team has to remember.
Illustrative · the demo yard’s figures
Nurtures to the next sale
The AI works the ones that go quiet and the customers you already have: the no-show, the price drop, finance maturing, warranty ending.
Sequences that know the inventoryCold re-engagement, price drops, sold-car second chances, the back-in-stock waitlist: every message written from the cars you have.
Your owner base, workedFinance maturing, warranty ending, an upgrade window opening: each one a reason to message a past customer with something true.
True, disclosed, inside quiet hoursEvery send carries the disclosure and the STOP line, goes inside your quiet hours, and a sequence runs dry before it runs live.
Illustrative · the demo yard’s figures
Runs the delivery to handover
Upload the contract and the AI reads the customer, the car and the trade-in from it; the licensing form is e-signed and every department signs off its own items.
One upload, no double entryThe customer, the sold vehicle, the trade-in and the deal are read from the contract and matched to your records. Nobody types it twice.
Licensing documents generated and e-signedThe licensing form for the sale type is prefilled from the contract and sent to the customer to sign from the couch.
Finance, plates, sign-offThe finance requirements tracked, plates chosen, each department signing off its own items, and the customer told what happens next.
Illustrative · the demo yard’s figures
Dealerloop Motors· Bentley WA 6102liveAI · workingDM
Search conversations...AllUnread3Awaiting4Needs a person4
via CarsalesHi, is the Prado GXL still there? Can I see a few more photos?SMS · 9:24am
Hi Mia, yes the 2023 Toyota LandCruiser Prado GXL (stock DM0004) is here at $68,990 with 89,400 kms.Full photo set and specs:app.dealerloop.com.au/v/0bacf1baOne owner. Want to drive it this week?Alex, Dealerloop Motors' AI assistant. Ask for a person anytime, reply STOP to opt out.SMS ·AI · 9:24am ·Delivered
Photos look great. Tuesday 5pm?SMS · 10:59am
Tuesday 5:00pm works. We close at 5:30 but Sarah will stay back for you. Booked in at 42 Ewing St, Bentley.SMS ·AI · 11:00am ·Delivered
Test drive bookedBookedTue 5 Aug · 5:00pm · 30 min · Sarah
The AI is handling this thread.Take over
Answers every lead
A buyer asks about a listed car at 9:40pm and the AI answers within the minute, from the stock you actually have.
Within seconds, at any hourBy SMS or email, from your live stock. It never denies a car that is on the yard and never quotes beyond your listed figure.
Qualifies in the conversation, and says it is an AITimeframe, payment, trade-in and budget come out of the thread, not a form. Every message carries the disclosure and the STOP line.
Handed over with a written briefA question it should not answer, a buyer who wants a person, or a deal that is ready lands with your team, the whole thread attached.
Dealerloop Motors· Bentley WA 6102liveSearch leads...⌘KDM
AppointmentsDrag to reschedule · click to open
All consultantsMonthWeekDay3 Aug to 9 AugTodayNew
BookedConfirmedCompletedNo showCancelledOutside opening hours12 test drives this week · 7 still ahead
Finance maturity (GFV/standard)ActiveAround finance end date (owner lifecycle)22Enrolled35Sent17%Replied2Booked1Won$32kRevenue22 enrolledEdit
Warranty expiryPausedAround warranty end date (owner lifecycle)15Enrolled24Sent21%Replied2Booked1Won$30kRevenue15 enrolledEdit
Nurtures to the next sale
The AI works the ones that go quiet and the customers you already have: the no-show, the price drop, finance maturing, warranty ending.
Sequences that know the inventoryCold re-engagement, price drops, sold-car second chances, the back-in-stock waitlist: every message written from the cars you have.
Your owner base, workedFinance maturing, warranty ending, an upgrade window opening: each one a reason to message a past customer with something true.
True, disclosed, inside quiet hoursEvery send carries the disclosure and the STOP line, goes inside your quiet hours, and a sequence runs dry before it runs live.
Illustrative · the contract read on upload
Runs the delivery to handover
Upload the contract and the AI reads the customer, the car and the trade-in from it; the licensing form is e-signed and every department signs off its own items.
One upload, no double entryThe customer, the sold vehicle, the trade-in and the deal are read from the contract and matched to your records. Nobody types it twice.
Licensing documents generated and e-signedThe licensing form for the sale type is prefilled from the contract and sent to the customer to sign from the couch.
Finance, plates, sign-offThe finance requirements tracked, plates chosen, each department signing off its own items, and the customer told what happens next.
Your brand on every screen
White label · 2.0
Run it under your own name: your mark in the corner, your colour on every button and active state, Powered by Dealerloop in small grey type. The product has no colour of its own, so yours is the only one on the screen.
Dealerloop Motors· Bentley WA 6102liveAI · workingDM
Search conversations...AllUnread3Awaiting4Needs a person4
via CarsalesHi, is the Prado GXL still there? Can I see a few more photos?SMS · 9:24am
Hi Mia, yes the 2023 Toyota LandCruiser Prado GXL (stock DM0004) is here at $68,990 with 89,400 kms.Full photo set and specs:app.dealerloop.com.au/v/0bacf1baOne owner. Want to drive it this week?Alex, Dealerloop Motors' AI assistant. Ask for a person anytime, reply STOP to opt out.SMS ·AI · 9:24am ·Delivered
Photos look great. Tuesday 5pm?SMS · 10:59am
Tuesday 5:00pm works. We close at 5:30 but Sarah will stay back for you. Booked in at 42 Ewing St, Bentley.SMS ·AI · 11:00am ·Delivered
Test drive bookedBookedTue 5 Aug · 5:00pm · 30 min · Sarah
The AI is handling this thread.Take over
Questions
FAQ
Will it make things up to a buyer?No. Every reply is grounded in your live inventory feed: it only quotes cars you have, at the prices you set, and it never negotiates beyond your listed figure.
Do my salespeople lose the lead?The opposite. The AI does the 9pm shift and the chasing, then hands a warm, qualified buyer to a named rep with the whole story attached. Your team can take over any conversation at any time.
Is automated messaging compliant?It is built for Australian compliance: Spam Act consent handling, STOP processing on every channel, suppression and do-not-contact checks, quiet hours in your timezone, and clear AI disclosure.
Does it replace my DMS?No, and it does not try to. Dealerloop owns engagement, timing and lifecycle; your DMS keeps the deal, the money and the customer master.
Can it carry our brand?Yes. A dealer group or an OEM programme runs the whole system under its own name: your mark in the corner, your colour on every button and active state, your own sign-in, and Powered by Dealerloop in small grey type. Every screen your team and your customers see follows it.
How long does it take to go live?Days, not months. It sits alongside what you already run: connect your lead sources, load your stock feed, and it starts answering.
What if it does not work for us?You are never locked in. Month to month, 30 days' notice, no exit fees, and your leads and conversations are exportable in full at any time.