Everything both engines do. One list, no tiers.
The catalogue, grouped the way a dealership works. Every capability is included with its engine; nothing here is a tier or an add-on.
Capture every lead
Capabilities- Every lead source, one front doorA formal carsales and AutoGate integration, plus Gumtree, Facebook, Drive, your website and raw email, all feed one engine.
- Phone leads don't slip through eitherMarketplace call leads land in the same pipeline, and a missed mobile call gets a text back within seconds.
- One customer, one threadA customer who enquires by email and then texts is recognised as the same person, in the same conversation.
- Inventory that keeps itself currentYour website's stock list becomes the AI's source of truth, refreshed hourly, at any yard size.
Respond in seconds
Capabilities- First reply in seconds, around the clockEvery enquiry gets a useful, personal answer in seconds, including the 11pm ones.
- Answers grounded in your actual stockPrice, kilometres, availability and specs come from the car in your yard, never from imagination.
- An AI that says it is oneA named assistant that discloses it is AI, offers a person any time, and honours STOP instantly.
- Replies in the customer's languageWrite in Mandarin, Arabic or Vietnamese and the AI answers in kind, with prices and stock details kept exact.
- Reads what customers send, not just what they typePhotos, rego papers and documents emailed by a customer are read, filed against the lead and answered.
- A photo page for every car, one text awayAsk for photos and the AI texts a fast, clean page with the full gallery, specs and price.
Qualify, book and hand over
Capabilities- Qualification that happens in conversationBudget, timeframe, trade-in and finance are learned naturally and scored, not interrogated in a form.
- Test drives booked inside the chatThe AI negotiates a time, books it against a real calendar and confirms it back, all in the thread.
- No-shows get a graceful second chanceMiss the appointment and a warm, no-guilt message offers a new time the same day.
- Handovers with a written briefWhen a human takes over, they inherit the whole story: car, budget, trade, finance, temperature.
- One inbox for the whole dealershipEvery SMS and email conversation, AI and human, in one shared view your whole team works from.
- Fair-share lead allocationWarm leads spread across the team by manager-set weights, not by whoever grabs fastest.
- Trade-in capture, ready to appraiseThe AI collects the trade-in's details and photos in conversation, so the appraiser starts with everything.
- Follow-up after the test drive, on the salesperson's termsWhen a drive wraps up, the salesperson picks the goal and the AI runs the follow-up, or stays out of it.
Recover the ones that got away
Capabilities- The back-in-stock waitlist'Nothing in your budget right now? We'll text you the moment the right one lands.' And then it actually does.
- Sold-car enquiries become second chancesThe car sold overnight? Every open enquirer gets told honestly, with the closest alternatives attached.
- Nurture that knows the inventoryMulti-step follow-up for the not-ready-yet, including price-drop alerts on the exact car they asked about.
Run the delivery
Capabilities- The delivery calendarEvery handover on one board, with a department-gated checklist that will not let a car out half-done.
- Rush deliveries with real approvalSub-24-hour handovers need a manager's yes, with the reason on record.
- One upload, no double entryUpload the sales contract once and the customer, vehicle and trade-in are read out of it automatically.
- Licensing e-signed from the couchThe prefilled transfer form goes to the customer for e-signature, pinned to exactly the right boxes.
- Delivery updates customers actually getBooked, moved, reminded: the customer hears it by text automatically, and can reply if life happens.
Keep the customer
Capabilities- Follow-up after the keysA well-timed check-in, a review ask with your real Google link, and a warm path back for anything wrong.
- Milestones that bring them backFinance maturity, warranty expiry and the three-year ownership mark each trigger a timely, personal re-approach about their own car.
- An owner base, not a lead graveyardCustomers, their vehicles and every conversation, kept clean and actionable after the sale.
Run the dealership on it
Capabilities- Monthly targets on the dashboardSet targets for deliveries, test drives and new leads, and watch the month track against pace, live.
- Reports that speak dealerLeads, response speed, appointments, wins and revenue per source, monthly, without anyone compiling it.
- Spam Act compliance by defaultOpt-outs, quiet hours, consent and suppression enforced by the engine, not by training and hope.
- Built for groups, priced for independentsShared stock or separate yards, one login, per-rooftop AI, and group-level oversight.